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Ordering Information
Do you offer quantity discounts?
	Yes we do! The more you order, the less you pay. Quantity and discount price are calculated for each hat style, color, and design combination. Discounts are calculated automatically. For large quantities, ask us for a quote at [email protected].
What type of payments do you accept?
	Our site accepts VISA, MasterCard, and AMEX.
When will my credit card be charged?
	Your credit card will be charged within 7 days of placing your order. You may cancel your order for a Full Refund until we receive your final artwork proof approval and your order goes into the Production queue at The Game Headwear.
How quickly will I receive my art proof?
	The College Shack will submit your design to The Game's Graphic Arts Department immediately upon receipt. Turnaround can take up 3-5 business days. Note that if your design requires collegiate or Greek licensing approval, it can take additional time. The Game will coordinate the licensing process, but it does take some time.
Do you have minimum quantity requirements?
	Every order is 100% custom made, and most have the low minimum quantity requirement of 12 hats. Note that minimums are for each style-color-design combination. Quantities may not be combined across categories to meet this minimum.
How long does production take?
	Most orders will be shipped within 30 business days (M-F) after you've approved The Game's design proof. The hats are embroidered at The Game Headwear's facility in Alabama. UPS Ground shipment will take 2-4 days, depending on your location. Special orders requiring overseas production may take longer.
Do you collect sales tax?
	The College Shack collects sales tax on orders to states that impose a sales tax. If your organization is exempt in a state or jurisdiction where we collect sales tax, please supply us with the appropriate exception or resale certificate.